The Chief Dental Officers (CDOs) have now issued updated advice for the “delay” phase of the coronavirus pandemic, which will bring to a halt to much dentistry through the UK.
Further, given the uncertainty and reflecting the practical consequences of the current official advice we have been recommended that practices cease routine dentistry and operate an emergency service only. Consistent with Government advice to limit social contact, face to face contact should be kept to a minimum. Owing to the nature of our work, our team is in close contact with many patients a day. Notwithstanding the proximity we have to other individuals means that we are even more greatly exposed to the virus. We are concerned that we will not only be at risk of contracting the virus, but for many of us this will be subclinical, and we may pass it on to vulnerable patients or indeed, family members.
Having considered all aspects of the current very difficult situation and the nature of our work, sadly, we have decided to postpone all dental treatments until further notice.
We will do our upmost to contact all our patients and postpone/cancel planned treatment until the situation stabilise.
In case of a dental emergency or if you need urgent care please contact us via e-mail: firstname.lastname@example.org This email address will be monitored so should you be in pain or have any queries please do not hesitate to contact us.
Dr Carl will be providing emergency treatments on Wednesdays only, until further notice.
Please, refer to the explanation below of what urgent care and dental emergencies includes as in the near future, we will only be able to help patients with following symptoms:
Urgent care includes treatment for:
Dental and soft-tissue infections without a systemic effect
Severe dental and facial pain: that is, pain that cannot be controlled by the patient following self-help advice
Fractured teeth or tooth with pulpal exposure
Dental emergencies include:
Trauma including facial/oral laceration and/or dentoalveolar injuries, for example avulsion of a permanent tooth
Oro-facial swelling that is significant and worsening
Post-extraction bleeding that the patient is not able to control with local measures
Dental conditions that have resulted in acute systemic illness or raised temperature as a result of dental infection
Oro-dental conditions that are likely to exacerbate systemic medical conditions such as diabetes (that is lead to acute decompensation of medical conditions such as diabetes)
On writing, the current guidelines are – if you are showing signs of Covid-19
a high temperature
new continuous cough
that you should self-isolate for 14 days.
https://www.nhs.uk/conditions/coronavirus-covid-19/ for further information.
For guidance on social distancing for everyone in the UK and protecting older people and vulnerable adults please click here
Your health is always our priority, and our advice to you would be to maintain high levels of hand hygiene - regularly wash your hands for 20 seconds using soap and water.
Cover your mouth and nose when you cough or sneeze with your sleeve or a tissue and bin it immediately – do not cover with your hand.
We look forward to seeing you soon as our business remains open as normal.
Please keep an eye out on our Instagram, Facebook and emails for our special offers that we will be releasing over the coming weeks which we hope will be exciting and of interest to you during the coming months.
With our best wishes
The Team at Old Town Dental Practice
What Can You Expect from Us?
We will listen to you and try to address your dental needs
Your safety is our primary concern. We will follow the latest guidelines in infection control
We will keep you informed of the latest techniques and use the best materials available
We will give you a written estimate of any treatment
We will try not to keep you waiting but if we do, it is because we are giving someone else the care you would expect
We will continue our active clinical governance 7 audit program to enhance quality assurance
We are a welcoming team treating patients in a warm and friendly environment. We are dedicated to maintaining the highest standards and accommodating individual needs. All of our Clinicians and Dental Care Professionals have been enhanced CRB checked and are registered with the General Dental Council.
Our financing plan is a popular option for patients considering dental
treatments. It allows you to spread the cost of your treatment over an agreed
period that fits within your budget.
Call today for a free consultation.
A complete dental service
Went to the dentist for the first time in many years here today, after developing a.... slight fear after a previous dentist was a tad ruff in another place I used to go to. I've left asking myself why I was put off so badly. If you have a fear I can certainly recommend Susan as a hygienist, no pain and I've booked to return here.
Thanks again Susan for returning a clean smile just before my wedding.
Fantastic service. I was so scared, not having been to a dentist for a number of years, but all the staff made me feel so welcome. They are all very friendly and understanding.
Gave great, clear advice and undertook the treatment thoroughly. My treatment was quite a challenge and Dr. Marta made me feel at ease.
Best dental clinic ever. Professional dentists and staff. No pain, recommend them.
More reviews can be found on Google...
23 High Street
Stevenage SG1 3BG
tel: 01438 361 622
Monday – Closed
Tuesday - Closed
Wednesday - Emergency Only
Thursday - Closed
Friday - Closed
Saturday - Closed
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